Cancellation charges

Should you need to cancel your appointment with short notice (within 48 hours) we will do our upmost to re sell the appointment.

If the appointment is not filled, then you will be charged a late cancellation fee.

The fee structure is as follows:
– 50% of the service cost for cancellations made under 48 hours
– 100% of the service cost for cancellations made under 24 hours

We will only charge a cancellation fee that is fair and covers the loss of the cancelled appointment. A detailed breakdown of the costs can be provided upon request.

How to pay a late cancellation fee:
– We will deduct it from your salon deposit, and the remaining fee will be charged to the card on file used for the deposit.
– Alternatively, we can send you a payment link for payment.

We reserve the right to cancel bookings and decline rebooking for clients who disregard our policies.